FAQs

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are the software on this website legitimate?

Yes. We encourage and force all of our customers to register their email address with their specific Microsoft Product Key during the Microsoft online activation. This ensures verification and tracking of their authentic software. By doing this you can be confident the Microsoft product you have purchased is 100% legitimate.

All our software products are 100% legitimate and authentic. They are all covered by our company’s hassle-free money-back guarantee.

How are you able to sell this software at such a low price?

As we work closely with our suppliers and purchase large volumes we are able to obtain the lowest prices possible.

We have established great partnership with several licensed software retailers, distributors, computer and electronic manufacturers around the globe. These companies have huge software inventories in stock for a period of time that needs to be disposed of immediately. Majority of software licenses are purchased in large volumes and acquired through inventory and clearance sale giving us huge discounts and savings. We then pass on the savings to you and keep our costs low as possible – because for every dollar we save is a dollar you save.

What if something goes wrong? Will I be able to get a refund?

We have a professional team on standby that would be able to help assist you with any problems that might occur. Refunds are issued via our Refund Policy, but we are confident that our management and support services are able to remedy any situation to get you satisfied.

Do I receive an invoice for my order?

Yes, you can download your invoice for all your orders from your account dashboard.

How do I get help with my installation?
How do I get help with my installation?

Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can ask in online chat (24/7) or email.

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